Covid-19 : Business Advisory to Dealers and Customers

Kubota Agricultural Machinery India Pvt. Ltd is committed to the health and safety of all our patrons and stakeholders.

We wish to bring to your attention that due to the current Covid pandemic situation, we are managing the operations with limited manpower and working hours and hence there may be some delay in our product supply chain and services.

We are working hard along with our dealer partners to overcome all hurdles and ensure that we can give our best services to our customers in the current situation. Meanwhile, we regret any inconvenience caused during this period. We believe that, with your support and patience we shall certainly come out of this stronger.

Kubota Agricultural
Machinery India Pvt. Ltd.

AFTER SALES SERVICE

KUBOTA PROVIDES QUALITY SERVICE
FOR CUSTOMER SATISFACTION

Kubota and its dealers are committed to providing quality service to meet your needs.

At Kubota, we offer our services and support through our authorised countrywide dealership network. We strive to always put customers as our top priority and provide excellent services.

All our service technicians are factory trained and draw upon years of industry experience. They are regularly trained to assure speed of delivery and quality to minimize any effect on customer's business.

At Kubota, we strive to be No.1 in achieving customer satisfaction.

  • Safety First
  • Service Support
  • Maintenance
  • Free Service Policy
  • Customer Support

Do's

  • Pay special attention to pictorial safety labels on the machine
  • Always sit in the operator's seat when starting the engine
  • Make sure that the Slow Moving Vehicle (SMV) sign is clean and visible (if available)
  • Observe all local traffic and safety regulations. Use the registration plate.
  • Before allowing other people to use your vehicle, clearly explain to them the process of operating the vehicle and have them carefully read the operator’s manual.

Don'ts

  • Do not operate the vehicle under the influence of alcohol, medication or controlled substances.
  • Ensure that there are no bystanders around or near the vehicle during operations.
  • Do not wear loose, torn, or bulky clothing around the machine
  • Do not start engine by shorting across starter terminals or bypassing
  • Do not modify the vehicle. Unauthorized modification may affect the function of the vehicle
  • Default
  • Mobile Service (Tractor Ambulance)
  • Service Camp
  • Door To Door Campaign
  • Actual Maintenance Training
  • Re-Installation Training


Kubota and its dealers are committed to being the No.1 Indian Brand on providing customer satisfaction through SUPERIOR SERVICE and CARE FOR CUSTOMERS.

Kubota and its dealers offer our exclusive "Tractor Ambulance" service also known as Mobile Service-Van to facilitate emergency assistance like "On road services", "Breakdown Assistance", "Door to Door Service" etc, for our esteemed customers.


Kubota and its dealers regularly conduct "Service Camps" in prominent locations to ensure that every Kubota product are safely maintained and properly used by our customers.


Service Camp Benefits:

  • Product health inspection by our factory-trained technicians
  • Prompt service and repairs at your nearest location
  • Provide maintenance & proper handling tips to respective owners and their operators
  • Attractive discounts on labour & parts*

Kubota and its dealers offer the convenience of "Door To Door Service" to our customers - ensuring that your machine's periodic maintenance repairs are done on-time and on-budget.


Door To Door campaign offers:

  • Periodic services carried out at your doorstep
  • Thorough inspection of your machine by our trained technicians
  • Save your time & cost for periodic services


Kubota and its dealers offer "Actual Maintenance Training" to help machine owners and operators understand proper utilisation techniques to ensure maximum durability of their machines , especially for those who have bought "Rice Transplanters" & "Harvesters".


Actual Maintenance Training outlines the following points:

  • Basic product features & functional advantages.
  • Best operational practices and adjustments techniques with respect to field conditions.
  • Periodic maintenance procedures, etc.

Kubota and its dealers offer "Re-Installation Training" to help customers understand about proper utilisation techniques that insures maximum durability of their machines. This training can be availed for machine owner's and their operators as well.


Re-Installation Training explains about the following:

  • Basic product features & functional advantages.
  • Best operational practices and adjustments techniques with respect to field conditions.
  • Periodic maintenance procedures, etc.

Get your machines serviced at Kubota Authorized Service Center as per the recommended schedule to bring optimum performance.

Check out your machine’s periodic maintenance schedule:

Kubota offers free services only during the warranty period for all its products.

  • The services to be availed within the specified hours or days from the date of sale of machine whichever occurs first.
  • It is mandatory to avail all free and paid services as per the given schedule.
  • The services can be availed only at our Kubota authorized dealership center.
  • For the free service, the labour cost for doing periodic maintenance is free. Cost of oil, gaskets and other jobs requested by customer which are not covered in the periodic maintenance schedule are chargeable.
  • If your machine meets with an accident during the free services period, then the cost for the actual labour and parts has to be borne entirely by the customer.

A211N: Free Service Policy

Sl.no Service Hours Days Coupons
1 1st 50 75 Free
2 2nd 200 225 Free
3 3rd 400 375 Free
4 4th 600 525 Free
5 5th 800 675 Free
6 6th 1000 825 Free
7 7th 1200 975 Paid
8 8th 1400 1125 Paid
9 9th 1600 1275 Paid
10 10th 1800 1425 Paid
11 11th 2000 1575 Paid
12 12th 2200 1725 Paid
13 13th 2400 1875 Paid
14 14th 2600 2075 Paid

A211N-OP: Free Service Policy

Sl.no Service Hours Days Coupons
1 1st 50 75 Free
2 2nd 200 225 Free
3 3rd 400 375 Free
4 4th 600 525 Free
5 5th 800 675 Free
6 6th 1000 825 Free
7 7th 1200 975 Paid
8 8th 1400 1125 Paid
9 9th 1600 1275 Paid
10 10th 1800 1425 Paid
11 11th 2000 1575 Paid
12 12th 2200 1725 Paid
13 13th 2400 1875 Paid
14 14th 2600 2075 Paid

B2441: Free Service Policy

Sl.no Service Hours Days Coupons
1 1st 50 75 Free
2 2nd 200 225 Free
3 3rd 400 375 Free
4 4th 600 525 Free
5 5th 800 675 Free
6 6th 1000 825 Free
7 7th 1200 975 Paid
8 8th 1400 1125 Paid
9 9th 1600 1275 Paid
10 10th 1800 1425 Paid
11 11th 2000 1575 Paid
12 12th 2200 1725 Paid
13 13th 2400 1875 Paid
14 14th 2600 2075 Paid

B2741: Free Service Policy

Sl.no Service Hours Days Coupons
1 1st 50 75 Free
2 2nd 200 225 Free
3 3rd 400 375 Free
4 4th 600 525 Free
5 5th 800 675 Free
6 6th 1000 825 Free
7 7th 1200 975 Paid
8 8th 1400 1125 Paid
9 9th 1600 1275 Paid
10 10th 1800 1425 Paid
11 11th 2000 1575 Paid
12 12th 2200 1725 Paid
13 13th 2400 1875 Paid
14 14th 2600 2075 Paid

L3408: Free Service Policy

Sl.no Service Hours Days Coupons
1 1st 50 30 Free
2 2nd 200 90 Free
3 3rd 400 180 Free
4 4th 600 240 Free
5 5th 800 360 Free
6 6th 1000 450 Free
7 7th 1200 540 Free
8 8th 1400 630 Free
9 9th 1600 720 Free
1010th 1800810Free
1111th 2000900Paid
1212th 2200990Paid
1313th 24001080Paid
1414th 26001170Paid
1515th 28001260Paid
1616th 30001350Paid
1717th 32001440Paid
1818th 34001530Paid
1919th 36001620Paid
2020th 38001710Paid
2121st 40001800Paid
2222nd 42001890Paid
2323rd 44001980Paid
2424th 46002070Paid
2525th 48002160Paid
2626th 50002250Paid

L4508: Free Service Policy

Sl.no Service Hours Days Coupons
1 1st 50 30 Free
2 2nd 200 90 Free
3 3rd 400 180 Free
4 4th 600 240 Free
5 5th 800 360 Free
6 6th 1000 450 Free
7 7th 1200 540 Free
8 8th 1400 630 Free
9 9th 1600 720 Free
1010th 1800810Free
1111th 2000900Paid
1212th 2200990Paid
1313th 24001080Paid
1414th 26001170Paid
1515th 28001260Paid
1616th 30001350Paid
1717th 32001440Paid
1818th 34001530Paid
1919th 36001620Paid
2020th 38001710Paid
2121st 40001800Paid
2222nd 42001890Paid
2323rd 44001980Paid
2424th 46002070Paid
2525th 48002160Paid
2626th 50002250Paid

MU4501-2WD: Free Service Policy

Sl.no Service Hours Days Coupons
1 1st 50 30 Free
2 2nd 250 100 Free
3 3rd 500 200 Free
4 4th 750 300 Free
5 5th 1000 400 Free
6 6th 1250 500 Free
7 7th 1500 600 Free
8 8th 1750 700 Free
9 9th 2000 800 Free
10 10th 2250 900 Free
11 11th 2500 1000 Paid
12 12th 2750 1100 Paid
13 13th 3000 1200 Paid
14 14th 3250 1300 Paid
15 15th 3500 1400 Paid
16 16th 3750 1500 Paid
17 17th 4000 1600 Paid
18 18th 4250 1700 Paid
19 19th 4500 1800 Paid
20 20th 4750 1900 Paid
21 21st 5000 2000 Paid

MU4501-4WD: Free Service Policy

Sl.no Service Hours Days Coupons
1 1st 50 30 Free
2 2nd 250 100 Free
3 3rd 500 200 Free
4 4th 750 300 Free
5 5th 1000 400 Free
6 6th 1250 500 Free
7 7th 1500 600 Free
8 8th 1750 700 Free
9 9th 2000 800 Free
10 10th 2250 900 Free
11 11th 2500 1000 Paid
12 12th 2750 1100 Paid
13 13th 3000 1200 Paid
14 14th 3250 1300 Paid
15 15th 3500 1400 Paid
16 16th 3750 1500 Paid
17 17th 4000 1600 Paid
18 18th 4250 1700 Paid
19 19th 4500 1800 Paid
20 20th 4750 1900 Paid
21 21st 5000 2000 Paid

MU5501-2WD: Free Service Policy

Sl.no Service Hours Days Coupons
1 1st 50 30 Free
2 2nd 250 100 Free
3 3rd 500 200 Free
4 4th 750 300 Free
5 5th 1000 400 Free
6 6th 1250 500 Free
7 7th 1500 600 Free
8 8th 1750 700 Free
9 9th 2000 800 Free
10 10th 2250 900 Free
11 11th 2500 1000 Paid
12 12th 2750 1100 Paid
13 13th 3000 1200 Paid
14 14th 3250 1300 Paid
15 15th 3500 1400 Paid
16 16th 3750 1500 Paid
17 17th 4000 1600 Paid
18 18th 4250 1700 Paid
19 19th 4500 1800 Paid
20 20th 4750 1900 Paid
21 21st 5000 2000 Paid

MU5501-4WD: Free Service Policy

Sl.no Service Hours Days Coupons
1 1st 50 30 Free
2 2nd 250 100 Free
3 3rd 500 200 Free
4 4th 750 300 Free
5 5th 1000 400 Free
6 6th 1250 500 Free
7 7th 1500 600 Free
8 8th 1750 700 Free
9 9th 2000 800 Free
10 10th 2250 900 Free
11 11th 2500 1000 Paid
12 12th 2750 1100 Paid
13 13th 3000 1200 Paid
14 14th 3250 1300 Paid
15 15th 3500 1400 Paid
16 16th 3750 1500 Paid
17 17th 4000 1600 Paid
18 18th 4250 1700 Paid
19 19th 4500 1800 Paid
20 20th 4750 1900 Paid
21 21st 5000 2000 Paid

DC-68G-HK: Free Service Policy

Sl.no Service Hours Days Coupons
1 1st 50 20 Free
2 2nd 250 115 Free
3 3rd 350 155 Free
4 4th 450 200 Free
5 5th 650 290 Free
6 6th 850 365 Free

NSP-4W: Free Service Policy

Sl.no Service Hours Days Coupons
1 1st 20 40 Free
2 2nd 50 90 Free
3 3rd 100 180 Free
4 4th 150 240 Free
5 5th 200 360 Free

NSP-6W: Free Service Policy

Sl.no Service Hours Days Coupons
1 1st 20 40 Free
2 2nd 50 90 Free
3 3rd 100 180 Free
4 4th 150 240 Free
5 5th 200 360 Free

SPV6MD: Free Service Policy

Sl.no Service Hours Days Coupons
1 1st 20 30 Free
2 2nd 50 70 Free
3 3rd 100 145 Free
4 4th 150 210 Free
5 5th 250 365 Free

NSD-8: Free Service Policy

Sl.no Service Hours Days Coupons
1 1st 20 30 Free
2 2nd 50 70 Free
3 3rd 100 145 Free
4 4th 150 210 Free
5 5th 250 365 Free

FOR ANY ASSISTANCE, GET IN TOUCH


Toll Free Number (Monday to Friday - 8.30 to 17:00)

1800-425-1694

DOWNLOADS

SERVICE TIPS - COOLANT CARE
SERVICE TIPS - ENGINE OIL
SERVICE TIPS - RADIATOR CARE
SERVICE TIPS - TRANSMISSION