After Sales Service | Parts & Service | Kubota Agricultural Machinery India.

Covid-19 : Business Advisory to Dealers and Customers

Kubota Agricultural Machinery India Pvt. Ltd is committed to the health and safety of all our patrons and stakeholders.

We wish to bring to your attention that due to the current Covid pandemic situation, we are managing the operations with limited manpower and working hours and hence there may be some delay in our product supply chain and services.

We are working hard along with our dealer partners to overcome all hurdles and ensure that we can give our best services to our customers in the current situation. Meanwhile, we regret any inconvenience caused during this period. We believe that, with your support and patience we shall certainly come out of this stronger.

Kubota Agricultural
Machinery India Pvt. Ltd.

DISCOVER EXCELLENT SERVICE

KUBOTA PROVIDES QUALITY SERVICE
FOR CUSTOMER SATISFACTION

Kubota and its dealers are committed to providing quality service to meet your needs.

Our dealership network is as important to us as our products. We demand the highest standards of professionalism and insist that dealers not only understand our products, but also your needs.

We insist that our Kubota trained technicians work in fully equipped solutions with dealers making a substantial investment in the parts and customer service resource to ensure you receive first class customer and aftersales service time after time.

  • Safety First
  • Service Support
  • Maintenance
  • Free Service Policy
  • Customer Support

Do's

  • Pay special attention to pictorial safety labels on the machine.
  • Check all compartment for correct oil/ coolant levels.
  • Always sit in the operator's seat when starting the engine.
  • Observe the digital panel for any abnormal signals before operating the Mini Excavator.
  • Make sure the machine is parked with bucket and dozer on ground.

Don'ts

  • Do not operate the Mini Excavator under the influence of alcohol, medication or controlled substances.
  • Ensure that there are no bystanders around or near the excavator during operations.
  • Do not place any tools/iron rods besides the fuse box under the operator seat.
  • Do not start engine by shorting across starter terminals or bypassing.
  • Do not use substantial bucket as it may affect the machine performance.
  • Service Support

Our customer service objective is simply to provide the Best Customer Service & Support in the industry. That means a blend of technical expertise, product knowledge and professionalism.

Get your machines serviced at Kubota Authorized Service Center as per the recommended schedule to bring optimum performance.

Check out your machine’s periodic maintenance schedule:

Kubota offers free services only during the warranty period for all its products.

  • The services to be availed within the specified hours or days from the date of sale of machine whichever occurs first.
  • It is mandatory to avail all free and paid services as per the given schedule.
  • The services can be availed only at our Kubota authorized dealership
  • For the free service, the labor cost for doing periodic maintenance is free. Cost of oil, filters and other jobs requested by customer which are not covered in the periodic maintenance schedule are chargeable.
  • If your machine meets with an accident during the free services period, then the cost for the actual labor and parts has to be borne entirely by the customer.
  • Note: Coupon details to be collected from QA department

U17-3: Free Service Policy

Sl.no Service Hours Days Coupons
1 1st 100 30 Free
2 2nd 250 90 Free
3 3rd 500 180 Free
4 4th 750 270 Free
5 5th 1000 365 Free
6 6th 1250 450 Free
7 7th 1500 540 Free
8 8th 1750 630 Free
9 9th 2000 720 Free

U30-6: Free Service Policy

Sl.no Service Hours Days Coupons
1 1st 100 30 Free
2 2nd 250 90 Free
3 3rd 500 180 Free
4 4th 750 270 Free
5 5th 1000 365 Free
6 6th 1250 450 Free
7 7th 1500 540 Free
8 8th 1750 630 Free
9 9th 2000 720 Free

U50-5S: Free Service Policy

Sl.no Service Hours Days Coupons
1 1st 100 30 Free
2 2nd 250 90 Free
3 3rd 500 180 Free
4 4th 750 270 Free
5 5th 1000 365 Free
6 6th 1250 450 Free
7 7th 1500 540 Free
8 8th 1750 630 Free
9 9th 2000 720 Free

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Toll Free Number (Monday to Friday – 8.30 to 17:00)

1800-425-1694